Smart Agency Masterclass Podcast with Jason Swenk
Bi-weekly interviews, strategy, and advice for building your marketing agency the smart way.
The popular agency podcast has just turned 12 years old and covers everything from starting a successful agency to selling your agency.
#1 Agency Leadership Podcast. Check Out Our Past Guests.
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Seth Godin
Best selling Author of Purple Cow, This is Marketing, Linchpin, Permission Marketing
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Guy Kawasaki
Guy Kawasaki is the chief evangelist of Canva and former Apple chief evangelist
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Gino Wickman
The creator of the Entrepreneurial Operating System (EOS) and author of Traction.
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Neil Patel
Founder of CrazyEgg, Kissmetrics, and other multimillion dollar companies
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![Uri Levine]()
Uri Levine
Co-founder of Waze
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Joey Coleman
Recognized for his expertise in customer retention & enhancing client loyalty
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Mike Michaelowicz
Best-selling author of Profit First and Clock Work
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Amy Porterfield
Renowned online marketing expert and educator
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Pat Flynn
The leaders in the podcast space
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Jay Baer
Best Selling author of Talk Triggers, Hug Your Haters, and one of the best speakers
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Todd Herman
Coach to Elite pro athletes, leaders, and public figures
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Dan Martell
Author of Buy Back Your Time. Influential coach in SaaS startups.
Is AI Bad for SEO Agencies or Their Biggest Advantage? With David Arato | Ep #882
AI didn’t wipe out SEO; it just exposed who was phoning it in. While some agencies are panicking about AI “stealing their jobs” or racing to the bottom on price, the smart ones are quietly using it to get sharper, more profitable, and more strategic. Today’s featured guest has been in the SEO trenches for 15+ years and runs an agency producing millions of words of content every month.
He’ll break down his perspective on what’s actually happening right now, why generic AI content is worthless, how agencies should really be pricing in an AI world, and why this shift is an opportunity to move up-market instead of becoming a commodity. If you run an agency and don’t want to be replaced by a robot (or undercut by one), this conversation is for you.
Stop Building a Job: How to Build an Agency That Supports Your Life with Brian Franks | Ep #881
Most agencies are one bad month, or one health scare, away from chaos. In this episode, Brian Franks shares how his agency survived a sudden medical emergency because it was built on trust, relationships, and the right level of involvement (not bloated systems or massive teams). If your agency can’t run without you, this conversation will hit close to home.
Surviving a 70% Loss In Agency Revenue. From Panic to Purpose with Melany Robinson | Ep #880
When Melanie Robinson lost 70% of her agency’s revenue overnight during COVID, she didn’t just “cut costs.” She rebuilt her team around trust, ownership, and shared sacrifice and learned why keeping C players is one of the most expensive mistakes agency owners make. This episode is a masterclass in leadership, culture, and making hard decisions without losing your soul.
Want to Sell Your Agency? Start by Firing Yourself with Taylor McMaster | Ep #879
If you want to sell your agency one day, you can’t be the hero in every lane. Taylor built Dot & Co with an exit in mind from year one, systematically removing herself from fulfillment, people management, and eventually sales, so the business could run (and grow) without her. The result: a clean acquisition, a happy team, and zero identity crisis on the other side.
#1 Overlooked Exit Strategy: Selling Your Agency to a Team Member with Natalie Henley | Ep #878
If you're an agency owner fantasizing about walking away with a payout and your legacy intact but dread the PE sharks or culture-killing acquirers, this is your playbook.
Natalie Henley didn’t just survive buying out her boss. She turned it into the best thing that ever happened to her and her agency.
Pricing Should Scare You: How to Stop Clients from Undervaluing Your Agency’s Work with Alicia Disantis | Ep #877
Do you feel underpaid, misunderstood, or stuck explaining why your work costs what it costs? Most agency owners don’t wake up one day and decide, “You know what sounds fun? Running an agency.” They stumble into it, usually because the job market fails them.
That’s exactly how today’s featured guest got her start. In this episode, she’ll unpack her how slowly building her confidence as she gained more experienced changed her perspective on pricing and why most “thought leadership” content does more harm than good.
From Burnout to Boundaries. Designing an Agency That Energizes You with Ingrid Schneider | Ep #876
Do you feel you’re giving everything to your agency and only getting exhaustion as a result? Agencies grow best when they’re built around clarity, empathy, and self-awareness. Whether it’s pricing, boundaries, team management, or AI, the common thread is intention. Today’s featured guest understands that you don’t need to hustle harder. You need to design smarter, around who you are, how you work best, and what kind of business you actually want to run.
She’ll share her perspective on agency growth, self-awareness, leadership, and how AI should actually be used inside a modern agency and provide a real look at what it takes to build an agency that’s profitable, human, and sustainable without losing yourself in the process.
Can You Trust AI With Your Marketing Data or Is It Lying to You? With Scott Desgrosseilliers | Ep #875
Are you feeding your data into AI and assuming the insights it gives you are accurate? What if those confident-sounding answers are quietly steering you in the wrong direction?
More agency owners are turning to AI to analyze and interpret performance data, and for good reason. Used correctly, it can save massive amounts of time and move teams beyond using AI to crank out blog posts, ads, or emails faster. But when it comes to attribution, performance analysis, and real decision-making, AI has a dangerous flaw: it’s often wrong with absolute confidence.
Today’s featured guest understands where most agencies go wrong with AI-driven data analysis. He’ll break down why large language models frequently misinterpret marketing data, how flawed inputs and assumptions lead to misleading insights, and what it actually takes to get reliable answers from AI without burning budget or making bad strategic calls.
Why Most Agencies Sound the Same and How Yours Can Be Different with David Brier | Ep #874
Most agencies don’t have a marketing problem. They have a sameness problem.
Their websites, their services, their “award-winning team” language. It’s all the same. They even have the same promises that sound impressive but mean absolutely nothing to a prospect who’s heard it 50 times this week.
Today’s featured guest has a pretty good idea of why agencies are blending into the background and how the ones that win are doing the opposite. He’ll get into differentiation, AI, pricing confidence, RFPs, and why playing it safe is the fastest way to disappear.
David Brier is the the branding expert CEOs call when their marketing hits a wall. He calls himself “rehab for brands” to help get them profitable.
From Broken Agency Partnerships to Bulletproof Self-Belief with Cliff Skelliter | Ep #873
Have you ever questioned whether you’re actually built for the hard seasons of agency life? When things get messy, unpredictable, or overwhelming, do you wonder if you have what it takes to keep going or if everyone else somehow got a playbook you missed? Most agency owners don’t wake up one day and decide, “I’m going to build an agency.” They trip into it. One project turns into two, side work turns into real revenue, and suddenly you’re invoicing clients without knowing what an invoice number is supposed to look like.
Today’s featured guest unpacks what it really looks like to build an agency without a roadmap. Through failed partnerships, stalled careers, and moments where quitting felt easier than continuing, he developed the resilience and mindset required to keep moving.
Cliff Skelliter is a serial entrepreneur and owner of Launchpad Creative, a design-thinking agency, working across brand identity, video production, and strategy. They blend artistry, functionality, and brand communication to create captivating digital and physical spaces that not only engage and inspire but also reflect the essence and values of the organizations they work with.
About the Show
The popular agency podcast has been around since 2014 and covers everything from starting a successful agency to selling your agency. What makes this podcast a must-listen is Swenk’s background as the founder and CEO of an agency for over a decade. Swenk brings his own experience to the table, besides the expertise of his guests. He mostly covers topics that help growing agencies scale to the next level.
YOUR HOST
JASON SWENK
Smart Agency Masterclass
Jason is a family man who also happens to have created a couple big marketing agencies, helped thousands of agency owners, and had a big agency exit too.
