Smart Agency Masterclass Podcast with Jason Swenk

Bi-weekly interviews, strategy, and advice for building your marketing agency the smart way.

The popular agency podcast has just turned 12 years old and covers everything from starting a successful agency to selling your agency.

#1 Agency Leadership Podcast. Check Out Our Past Guests.

About the Show

The popular agency podcast has been around since 2014 and covers everything from starting a successful agency to selling your agency. What makes this podcast a must-listen is Swenk’s background as the founder and CEO of an agency for over a decade. Swenk brings his own experience to the table, besides the expertise of his guests. He mostly covers topics that help growing agencies scale to the next level.

YOUR HOST

JASON SWENK

Smart Agency Masterclass

Jason is a family man who also happens to have created a couple big marketing agencies, helped thousands of agency owners, and had a big agency exit too.

The Storytelling Framework That Makes Agencies Impossible to Ignore with Park Howell | Ep #913
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The Storytelling Framework That Makes Agencies Impossible to Ignore with Park Howell | Ep #913

Have you ever pitched a client and led with everything your agency does well, only to watch their eyes glaze over halfway through? What you’re missing is positioning copy that actually moves people. Today’s featured guest has spent 40 years in the advertising and branding world, the last 20 of them devoted entirely to one question: why do some messages land and others disappear?

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Built a 200-Person Agency, Why Cut It in Half? With Hope Horner | Ep #912
Scale Your Agency Jason Swenk Scale Your Agency Jason Swenk

Built a 200-Person Agency, Why Cut It in Half? With Hope Horner | Ep #912

Have you ever hired your way into a problem? Have you promoted your best people into management roles and watched them struggle, not because they lacked talent, but because nobody asked whether that was actually the job they wanted?

Today’s featured guest grew her agency team to nearly 200 people before making the deliberate decision to scale back to around 75. She did it not because the business was failing, but because she had learned the hard way that headcount is not leverage.

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What If Your Podcast Was Closing Deals While You Slept? with Doug Sandler | Ep #911
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What If Your Podcast Was Closing Deals While You Slept? with Doug Sandler | Ep #911

Are you treating your podcast as one more thing on an already impossible schedule? Today’s featured guest has been podcasting for over 11 years and nearly 1,800 episodes. In this conversation, he’ll make the case that a podcast, run correctly, removes the sales cycle almost entirely. He also has a lot to say about what it took to step back from working 100-hour weeks in an entertainment agency and into a business that earns a healthy six-figure income on 15 hours a week.

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What Happens When Your Agency's SOPs Finally Have Teeth with Andy Janaitis | Ep #910
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What Happens When Your Agency's SOPs Finally Have Teeth with Andy Janaitis | Ep #910

Have you ever written a process that nobody followed? Or built a folder of SOPs that your team politely ignored and you quietly stopped updating? That was a big struggle for today’s featured guest, until he created an AI context engine that makes their operating procedures actually stick. In this episode, he walks through exactly how it works, how they structured shared and personal context layers, and more.

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Does Your Agency Sell Work That AI Does for Free? with Tom Lee | Ep #909
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Does Your Agency Sell Work That AI Does for Free? with Tom Lee | Ep #909

Are you still optimizing your agency's content for Google while your clients are getting their answers from AI? Are you charging for the execution that AI is about to make obsolete, while giving away the strategy that commands real fees? Today’s featured guest works with agencies navigating the shift from traditional search to generative engine optimization. He’ll talk about what the Anthropic research actually says about how much of the work agencies do today can be automated, how AI reads content differently than Google does, and the practical steps any agency can take right now to show up in AI-generated answers before competitors figure it out.

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9 Years, Zero Churn: The Agency Positioning That Turns Clients Into Long-Term Partners with Brooke Sellas | Ep #908
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9 Years, Zero Churn: The Agency Positioning That Turns Clients Into Long-Term Partners with Brooke Sellas | Ep #908

Do you publish content consistently but wonder why it is not moving the needle? Today’s featured guest owns a social media agency and built her client roster by getting on stage before she was comfortable. In this conversation, she’ll talk about how she landed enterprise clients with zero churn over nine years, what it actually takes to find a real differentiator, and much more.

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What Does a 78% Close Rate Actually Tell You About Your Sales Process? With Jen Jurgens | Ep #907
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What Does a 78% Close Rate Actually Tell You About Your Sales Process? With Jen Jurgens | Ep #907

Are you charging for execution when clients are about to stop paying for it? Are you building your sales process around your offer instead of around your prospect's trust?

Today’s featured guest built a growth workshop that converts 78% of buyers into long-term retainer clients. In this episode, she’ll get into what that workshop actually contains, why the entry offer might be the thing keeping it from scaling, how to stop your CEO from chasing shiny quarters mid-engagement, and what happens when you position strategy as the product instead of execution.

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Why Your Agency Grows Slower When You’re the Best Person on the Team with Olivier Bridgeman | Ep #906
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Why Your Agency Grows Slower When You’re the Best Person on the Team with Olivier Bridgeman | Ep #906

Have you ever hired someone to free up your time and found yourself working more hours than before? Have you hit a point where your reputation for quality is actually the thing keeping you stuck in every project? Today’s featured guest and his wife have been building their agency for over 22 years. For most of that time, the business ran on referrals, no defined niche, and two founders doing most of the work. Six years ago they got serious about building a real team. In this episode, he talks honestly about what that transition looked like and more.

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The Agency Incubator Model: How to Fund SaaS Products Through Clients Instead of Investors with David Carnes | Ep #904
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The Agency Incubator Model: How to Fund SaaS Products Through Clients Instead of Investors with David Carnes | Ep #904

Are you running multiple things at once and wondering why none of them are moving as fast as they should? Are you still the one every project, every client, and every decision routes through, no matter how many people you have on your team?

Over nearly three decades, today’s featured guest didn’t just run an agency. He turned it into an incubator, spinning up multiple SaaS companies, a mobile app, and an accessibility tool, all funded and validated through a model most founders have never tried. In this episode, he’ll get into how he built products without outside investors, why the bottleneck is always at the top of the bottle, and what it actually took to step out of the operator seat after 28 years in it.

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How One Bad Hire Turns a Marketing Agency Owner Into the Bottleneck with Scott Leff | Ep #903

How One Bad Hire Turns a Marketing Agency Owner Into the Bottleneck with Scott Leff | Ep #903

What if hiring smart people and getting out of your way was not enough to build a self-managing agency? Today’s featured guest will talk through the decisions most agency owners get wrong: when to stay involved, when to let go, and how the absence of rigor compounds into structural problems you won't even notice until you're stuck.

He’ll talk about how bad hiring decisions led him to become the bottleneck, how he’s trying to fix that, as well as why your "number" for how much your agency is worth is probably based on nothing, and the one financial habit that gives you genuine optionality.

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