Smart Agency Masterclass Podcast with Jason Swenk
Bi-weekly interviews, strategy, and advice for building your marketing agency the smart way.
The popular agency podcast has just turned 10 years old and covers everything from starting a successful agency to selling your agency.
#1 Agency Leadership Podcast. Check Out Our Past Guests.
How to Adapt When Your Agency Niche Stops Working with Laryssa Wirstiuk | Ep #872
Running an agency today looks nothing like it did even a few years ago. What used to work: SEO-driven inbound leads, tight vertical niches, and predictable platforms, has shifted fast.
Today’s featured guest has learned to adapt to these changes and went from having a clear and defined niche to letting clients’ needs guide the next steps for her business. She’ll talk about navigating those changes, evolving your positioning, and deciding whether you’re actually willing to do what adaptation requires.
Laryssa Wirstiuk is the owner of Joy Joya, a boutique email and SMS marketing agency that serves women-focused, product-based e-commerce brands. With more than 15 years in marketing and over a decade running her own agency, Laryssa has lived through multiple shifts in platforms, buyer behavior, and agency models.
How to Choose the Right Agency Niche and Stick With It Through Uncertainty with Filip Lugovic | Ep #868
Starting with a clearly defined niche can make all the difference when you’re landing your first clients and deeply understanding that niche can carry you through the toughest seasons of agency life. Today’s featured guest built his agency on exactly that foundation.
Before launching his firm, he spent years working as a consultant for governments, UN agencies, and the European Commission. Along the way, he identified a clear gap in the market.
That expertise proved invaluable during the pandemic. While uncertainty hit many agencies hard, he trusted his understanding of the space and chose to weather the slow months, confident the work would return. His patience paid off as demand surged later in the year.
He’ll share the lessons learned from more than 20 years of building and running a thriving niche agency in one of the most political and complex markets in the world—and why focus, patience, and deep domain knowledge remain his greatest competitive advantages.
How Niching Down Helped This Agency Scale Smarter with Tyler Smith | Ep #848
Ever wonder how much your agency’s growth is limited by staying too broad? Or what could happen if you picked one niche and went all in? Today’s featured guest didn’t set out to run a food service marketing agency; He just followed the opportunities, learned from a few “door-to-door” lessons, and eventually found the power in focus.
He’ll share how niching down, rebranding, and embracing flexibility helped him grow his agency into a specialized agency serving some of the biggest names in food service and the ways in which he and his team worked to position his agency.
How to Stop Fake Profit From Fooling You: Agency Finance Secrets With Lacie Edgeman | Ep #847
Ever looked at your agency’s bank account and thought, “We’re crushing it!” only to realize two months later that half that cash wasn’t really yours yet? Or maybe you’ve hit that milestone where you start wondering what your agency might be worth if you sold it tomorrow… but your books are a confusing mix of guesses and gut feelings. Today's featured guest was a finance expert before falling in love with the agency world and has the knowledge to help us unpack how smart financial planning, not just more clients, can completely change your agency’s future. From forecasting and cash flow to the hard truths about selling, this conversation is packed with real-world lessons every agency owner needs to hear.
How to Break Through Your Agency’s Revenue Ceiling (Without Hiring a COO) With Alex Membrillo | Ep #828
What happens when the agency you’ve built is just… stuck? Or when you hit a revenue ceiling, lose a major client, and start wondering if you’ve been playing the wrong game entirely? Those moments either break you or become the pivot points that redefine everything.
In this episode, you’ll hear from an agency owner who’s lived through the grind growing his agency from scratch, riding out recessions, choosing a niche that would help him get out of “no man’s land”. He’ll discuss the strategic bet that broke through plateaus, why he still refuses to hire a COO, and the million-dollar risk that could have sunk him but ended up being a worth-while bet on his vision.
From Chaos to Clarity: Systems, Focus & Values of a Thriving Agency with Colin Hetherington | Ep #817
Running an agency can feel like chaos on repeat—clients, team stress, and no clear direction. You’re not alone. Today’s featured guest has built and sold a $3M+ agency, kept employee turnover under 5%, and is now launching a focused, values-driven agency built to thrive in today’s market.
He shares some hard-won lessons on building a culture your team will never want to leave, attracting clients who respect your expertise, and creating the clarity and focus you need to scale without burning out. If you’re an agency owner who’s tired of the chaos and wants a clearer, saner path forward, this conversation will give you a roadmap worth following.
Why Going ‘Niche or Die’ Paid Off Big for Daniel Moscovitch | Ep #810
Ever thought about niching down, then bailed because it sounded too painful? Or maybe you tried, but ditched it when things got awkward? Today’s guest proves why sticking it out is worth the initial pain — not just to find your niche, but to find the perfect business partner too.
Meet Daniel Moscovitch, founder of Flooring Pros Marketing, a digital marketing agency focused on helping established flooring businesses throughout the US & Canada cement their position as the best in their market. He started as a generalist - doing SEO for pretty much anyone with a website and a pulse. However, unsatisfied staying just another “me too” shop competing on price and freebies he doubled down on a single, very specific industry.
How Client Caps and Community Made this Agency a Category of One with Oli Luke | Ep #800
What if scaling your agency wasn’t about adding clients—but building a community that fuels growth from within? During Covid lockdowns, today’s featured guest felt the need to turn his clients into a community, hosting events where they could get to know each other and build relationships. To this day, it remains one of the best changes he’s introduced at his agency.
With a dedicated community, a focused niche, and a cap on the amount of clients the agency takes, he created a sense of exclusivity that turned his agency into a “category of one” business that continues to thrive. Join us as he unpacks how his agency journey began, how he accidentally ran into his exclusive niche, and the ways he found to turn clients into members.
How to Transform Your Agency's Messaging for Maximum ROI with Stephen Woessner | Ep #795
Are you creating brilliant work but struggling to attract the clients who truly value it? Do you find yourself blending into the agency landscape rather than standing out with a distinct voice? Running a successful agency today isn’t just about doing great work—it’s about having the right messaging, which requires specificity. In today‘s conversation, our guest, an ROI expert, talks about what separates agencies that plateau from those that scale. With decades of experience and a focus on helping agencies sell smarter and more profitably, he brings a ton of clarity to what it really takes to grow in today’s market.
Are you doing great work but still feel like your agency’s stuck in neutral? The truth is, talent alone doesn’t scale a business. In this episode our guest, Stephen Woessner—author, agency growth strategist, and founder of Predictive ROI—reveals why most agencies hit a ceiling... and how to break through with a smarter, more strategic approach.
From developing a true methodology to showing up with content that teaches, we dive into what’s working now (and what’s not) when it comes to agency growth, client expectations, and scaling with intention. If you’ve ever relied a little too heavily on referrals, be unsure of your niche, or found yourself winging it without a real system—this one's for you. Tune in to learn how to enhance your agency's approach to attracting clients and scaling your business!
What Happens When 2 Burned-Out Founders Finally Join Forces? with Devon Hayes & Amanda Joyce | Ep #791
What if scaling your agency didn’t mean more stress, but less? Discover how Devon Hayes and Amanda Joyce turned partnership into freedom—and how you can, too. If you’re an agency owner ready to stop grinding and start growing, this episode is for you.
These two entrepreneurs joined forces as partners specifically to navigate this growth journey together—and witnessed how this strategic decision created the growth, impact, and freedom they had always envisioned. Tune in to discover their realization that scaling represented not an additional burden but rather the crucial shift from merely sustaining their businesses to expanding them intentionally and the ongoing challenges they continue to face as they adapt to this exciting new chapter in their entrepreneurial journey.
About the Show
The popular agency podcast has been around since 2014 and covers everything from starting a successful agency to selling your agency. What makes this podcast a must-listen is Swenk’s background as the founder and CEO of an agency for over a decade. Swenk brings his own experience to the table, besides the expertise of his guests. He mostly covers topics that help growing agencies scale to the next level.
YOUR HOST
JASON SWENK
Smart Agency Masterclass
Jason is a family man who also happens to have created a couple big marketing agencies, helped thousands of agency owners, and had a big agency exit too.