Smart Agency Masterclass Podcast with Jason Swenk
Bi-weekly interviews, strategy, and advice for building your marketing agency the smart way.
The popular agency podcast has just turned 10 years old and covers everything from starting a successful agency to selling your agency.
#1 Agency Leadership Podcast. Check Out Our Past Guests.
-
![]()
Seth Godin
Best selling Author of Purple Cow, This is Marketing, Linchpin, Permission Marketing
-
![]()
Guy Kawasaki
Guy Kawasaki is the chief evangelist of Canva and former Apple chief evangelist
-
![]()
Gino Wickman
The creator of the Entrepreneurial Operating System (EOS) and author of Traction.
-
![]()
Neil Patel
Founder of CrazyEgg, Kissmetrics, and other multimillion dollar companies
-
![Uri Levine]()
Uri Levine
Co-founder of Waze
-
![]()
Joey Coleman
Recognized for his expertise in customer retention & enhancing client loyalty
-
![]()
Mike Michaelowicz
Best-selling author of Profit First and Clock Work
-
![]()
Amy Porterfield
Renowned online marketing expert and educator
-
![]()
Pat Flynn
The leaders in the podcast space
-
![]()
Jay Baer
Best Selling author of Talk Triggers, Hug Your Haters, and one of the best speakers
-
![]()
Todd Herman
Coach to Elite pro athletes, leaders, and public figures
-
![]()
Dan Martell
Author of Buy Back Your Time. Influential coach in SaaS startups.
Retaining Young Talent and Building Future Agency Leaders with McKay Salisbury | Ep #854
How do you ensure the highest possible retention levels at your agency? Which reasons do you give employees to stay and develop their careers at your agency? Today’s featured guest has chosen to hire mostly fresh talent right out of college that his team can train into the sort o worker that can grow at his agency. However, young talent tends to be ambitious and are likely to move on quickly onto the next company. To boost retention, he has created a growth path for employees that are a right fit with the agency. He’ll break down how he has learned to hire intentionally, and create a culture that grows people as fast as profits.
Most Agencies Don’t Last 10 Years — This One Made it Over 75 with Jennifer Spire | Ep #849
How are the new technologies and tools shaping the future of agencies? How can you create an agency that outlasts trends? When you’ve been around for 75 years in the ad world, you’ve seen it all, from Mad Men, media buying by fax, the rise of the internet, and now, AI. Today’s featured guest runs an agency that has been doing full-service marketing since 1950. What’s impressive isn’t just their longevity but also how they’ve stayed relevant and human in a business that changes faster than a TikTok trend.
Why Agency Leaders Should Coach, Not Manage with Kriston Sellier | Ep #844
What do you do when your career takes an unexpected left turn? And how do you know when it’s time to stop hustling like a freelancer and start leading like a CEO? Today’s featured guest found herself in that situation and made the bold choice to go from career misstep to becoming an agency owner. She'll dive into what it really takes to go from a one-woman shop in a basement with dial-up internet to leading a team with vision, systems, and staying power. From handwritten letters that landed a 15% close rate, to breaking free from client dependency, to leveraging AI without losing the human touch, she shares the hard-earned lessons every agency owner needs to hear.
Why the Middle Layer of Your Agency Org Chart May Not Survive AI with Jennifer Bagley | Ep #841
Are you still thinking of AI as just “ChatGPT with a better prompt”? Or maybe you’ve played around with Zapier automations and thought, yeah, that’s good enough. Today's featured guest knows that the agencies pulling ahead right now are building full-on AI agent networks that replace routine tasks, streamline data pipelines, and give their teams superpowers. She’s re-engineering her agency around AI and will talk about where she finds top-tier talent and why you don’t need to code to lead your agency into the future.
How Do You Scale Your Agency Without Being the Bottleneck? With Kevin Miller | Ep #823
Are you a CEO still caught in the weeds of day-to-day operations? If so, you're not building a truly scalable business. Today’s episode is here to help you shift that mindset. Our featured guest is a CEO who has grown his agency by focusing on smart leadership—prioritizing culture, developing strong management structures, and intentionally making himself less essential to every meeting.
Like many agency owners, he once believed he had to outwork everyone to prove his worth. But over time, he discovered that the agency performs better when he leads with vision instead of constant presence and that CEOs don’t need to be grinding to be effective. In this conversation, he shares how he came to that realization, what it’s meant for his agency’s growth and client success, how he built a trusted A-team, and more.
Why Smart Agencies Build Leaders (Not Just Hire Them) | Ep #812
Do you build future leaders from scratch — or only hire seasoned pros? There’s no one-size-fits-all approach to building a great team, but today’s featured guest has a clear philosophy: when it comes to agency growth, he prefers to develop A-players from within. For him, building the bench is just as important as building the business.
Hamlet Azarian is the founder and CEO of Azarian Growth Agency, an agency that works with mid-market venture-backed startups helping them build their go-to-market strategies. He discusses his agency’s "build them up" strategy, focusing on continual learning and curiosity through an academy, webinars, and internships, rather than solely hiring seasoned professionals.
Scaling Isn’t About Doing More — It’s About Doing Less (The Right Way) with Joaby Parker | Ep #798
If you’re the visionary still stuck doing the work, you’re not scaling—you’re surviving. Joaby Parker knows that loop well. From launching his agency straight out of college to nearly burning out and walking away, his story is a masterclass in doing too much, too long.
In this episode, you’ll hear how Joaby broke free from the grind, stopped bottlenecking his team, and built a business that scales without him.
He shares his journey from founding his first agency right out of college to walking away and returning to agency life with a new approach and mindset. He reveals what caused his early plateau, why he left to work client-side, and how returning to the agency world taught him how to lead, grow, and eventually let go of the creative and account management roles that were holding him back.
Hiring a Sales Team? Why Most Agency Owners Sabotage Themselves (and How to Get it Right) with Travis Hoechlin | Ep #797
Most agency owners screw up their first sales hire. Why? Because they either hire the wrong person, or refuse to let go of control.
Travis Hoechlin used to think building a sales team was a waste of time—until he realized he was the bottleneck. In this episode, you’ll hear how he went from solo closer to leading a performance-driven team that fuels his agency’s growth.
3 Moves Your Agency Must Make in an Economic Downturn with Dan Kahn |Ep #790
How are you adapting to the many changes in the industry and society overall? For many, including today's featured guest, this is a golden era for agency business. Of course, not everyone will thrive—success depends largely on your ability to adapt. Our guest has mastered adaptation through several economic downturns over the years and we’ll discuss how he navigated each crisis, and why he firmly believes there has never been a better time to be in the agency business.
Leveraging Fractional Support to Scale Your Agency with Sydney Mulligan & Lauren Aquilino | Ep #788
Have you ever turned to freelancers to grow your agency’s capabilities? What about using fractional support once you realized you couldn’t do everything as the founder and face of the agency? What if the key to sustainable growth isn’t building a massive in-house team, but leveraging the right fractional support at the right time?
Today’s guests are two agency owners who turned a modest freelance setup into a thriving multimillion-dollar business—largely through referrals and the strength of their personal networks. They share how a flexible team of contractors became their secret weapon, offering the agility to scale without the overhead of a traditional agency structure. Tune in to learn how former competitors found a way to build a successful collaboration and why fractional support was a big part of their operation from the start.
About the Show
The popular agency podcast has been around since 2014 and covers everything from starting a successful agency to selling your agency. What makes this podcast a must-listen is Swenk’s background as the founder and CEO of an agency for over a decade. Swenk brings his own experience to the table, besides the expertise of his guests. He mostly covers topics that help growing agencies scale to the next level.
YOUR HOST
JASON SWENK
Smart Agency Masterclass
Jason is a family man who also happens to have created a couple big marketing agencies, helped thousands of agency owners, and had a big agency exit too.
