Smart Agency Masterclass Podcast with Jason Swenk

Bi-weekly interviews, strategy, and advice for building your marketing agency the smart way.

The popular agency podcast has just turned 12 years old and covers everything from starting a successful agency to selling your agency.

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Why Hiring Without Systems Multiplies the Chaos with Chris Seminatore | Ep #894
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Why Hiring Without Systems Multiplies the Chaos with Chris Seminatore | Ep #894

What actually breaks an agency first, growth or the founder’s inability to evolve with it? And at what point does hiring more people stop creating leverage… and start creating chaos? Today’s featured guest dives into why he decided to close his first business, which he had grown to 22 employees, and start again solo. He needed to get away from the chaos of managing a large team, but what is the crucial mistake he can avoid if he ever wants to scale an agency team again? Beneath the tactics, it becomes clear that the role of a founder must grow if they want to build a business that doesn’t collapse without them.

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What Do Private Equity Firms Look for When Buying an Agency? With Ben Gaddis | Ep #889
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What Do Private Equity Firms Look for When Buying an Agency? With Ben Gaddis | Ep #889

Most agency owners say they want to sell someday… but they’re building something completely unsellable. The mistake? Not only a lack of a clear vision for the future of their agency, but also a lack of understanding of what they’ll need to build a sellable agency. If you’re an agency owner planning to sell one day, do you understand what buyers are usually looking for? Do you know which type of buyer you’re hoping to attract?

Today’s featured guest understands that most agencies are acquired by private equity companies and built one to be the private equity partner he felt was missing in the space. He’ll talk about what actually drives valuation, what kills deals, and how to build an agency that buyers want to compete for.

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How to Build the Leadership Layer Your Agency Needs to Scale with Brandon Rost | Ep #855
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How to Build the Leadership Layer Your Agency Needs to Scale with Brandon Rost | Ep #855

Is your agency growing fast but still running without the right structure or leadership team to sustain that growth? If too many people are reporting directly to you, it’s a clear sign you’ve outgrown your current setup. But building that next layer of leadership isn’t as simple as promoting your top performers. Without a clear strategy, those well-intentioned promotions can backfire, causing confusion, turnover, and setbacks that stall your agency’s momentum.

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Why the Middle Layer of Your Agency Org Chart May Not Survive AI with Jennifer Bagley | Ep #841
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Why the Middle Layer of Your Agency Org Chart May Not Survive AI with Jennifer Bagley | Ep #841

Are you still thinking of AI as just “ChatGPT with a better prompt”? Or maybe you’ve played around with Zapier automations and thought, yeah, that’s good enough. Today's featured guest knows that the agencies pulling ahead right now are building full-on AI agent networks that replace routine tasks, streamline data pipelines, and give their teams superpowers. She’s re-engineering her agency around AI and will talk about where she finds top-tier talent and why you don’t need to code to lead your agency into the future.

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From Chaos to Clarity: Systems, Focus & Values of a Thriving Agency with Colin Hetherington | Ep #817
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From Chaos to Clarity: Systems, Focus & Values of a Thriving Agency with Colin Hetherington | Ep #817

Running an agency can feel like chaos on repeat—clients, team stress, and no clear direction. You’re not alone. Today’s featured guest has built and sold a $3M+ agency, kept employee turnover under 5%, and is now launching a focused, values-driven agency built to thrive in today’s market.

He shares some hard-won lessons on building a culture your team will never want to leave, attracting clients who respect your expertise, and creating the clarity and focus you need to scale without burning out. If you’re an agency owner who’s tired of the chaos and wants a clearer, saner path forward, this conversation will give you a roadmap worth following.

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Why Smart Agencies Build Leaders (Not Just Hire Them) | Ep #812
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Why Smart Agencies Build Leaders (Not Just Hire Them) | Ep #812

Do you build future leaders from scratch — or only hire seasoned pros? There’s no one-size-fits-all approach to building a great team, but today’s featured guest has a clear philosophy: when it comes to agency growth, he prefers to develop A-players from within. For him, building the bench is just as important as building the business.

Hamlet Azarian is the founder and CEO of Azarian Growth Agency, an agency that works with mid-market venture-backed startups helping them build their go-to-market strategies. He discusses his agency’s "build them up" strategy, focusing on continual learning and curiosity through an academy, webinars, and internships, rather than solely hiring seasoned professionals.

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Hiring a Sales Team? Why Most Agency Owners Sabotage Themselves (and How to Get it Right) with Travis Hoechlin | Ep #797
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Hiring a Sales Team? Why Most Agency Owners Sabotage Themselves (and How to Get it Right) with Travis Hoechlin | Ep #797

Most agency owners screw up their first sales hire. Why? Because they either hire the wrong person, or refuse to let go of control.

Travis Hoechlin used to think building a sales team was a waste of time—until he realized he was the bottleneck. In this episode, you’ll hear how he went from solo closer to leading a performance-driven team that fuels his agency’s growth.

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3 Sales Strategies to Win More Agency Business with Luke Cope | Ep #780
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3 Sales Strategies to Win More Agency Business with Luke Cope | Ep #780

What are you doing to win new agency business? Are you showcasing your best work? Do you have a formal pitch process that works well every time? Today’s guest co-founded his agency after realizing he had contributed significantly to another agency's growth without any ownership. So he took the bold step of starting his own agency without knowing how to convince others to believe in his vision. Tune to learn how he persevered despite facing constraints from his former employer, skepticism about his new venture, and the need for strategic pivots in client acquisition.

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Insights on Agency Hiring: Finding the Right Fit and Knowing When It’s Not with Justin Hall | Ep #767
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Insights on Agency Hiring: Finding the Right Fit and Knowing When It’s Not with Justin Hall | Ep #767

Have you defined the who in your agency’s growth journey? What are you using to guiding the type of team that will grow your agency to it's full potential? This guest quickly discovered that attracting the right talent—especially individuals excited to join a small, fledgling agency—was far more challenging than expected.

Learn the valuable lessons he’s learned about hiring, the qualities he looks for in candidates to drive his agency’s success, and why he emphasizes the importance of acting swiftly when a hire isn’t the right fit.

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About the Show

The popular agency podcast has been around since 2014 and covers everything from starting a successful agency to selling your agency. What makes this podcast a must-listen is Swenk’s background as the founder and CEO of an agency for over a decade. Swenk brings his own experience to the table, besides the expertise of his guests. He mostly covers topics that help growing agencies scale to the next level.

YOUR HOST

JASON SWENK

Smart Agency Masterclass

Jason is a family man who also happens to have created a couple big marketing agencies, helped thousands of agency owners, and had a big agency exit too.